Shipping info We ship WINE within, or to the following states: AK, AZ, CA, CT, DC, FL, ID, MA, MN, MO, NC, ND, NH, NJ, NM, NV, OR, VA, WA, WY. We ship non-alcoholic ACCESSORIES (glassware, gifts, tools, etc.) to all 50 states and the District of Columbia! Our product availability varies by state due to differing state regulations. At this time, we are not able to ship internationally. We do not ship to APOs, FPOs or P.O. boxes. Manage your order delivery Need to change your shipping address? Want to put a delivery on hold, or request a specific delivery time? Use FedEx Delivery Manager, an easy, no-cost option offered by our shipping partner. It’s the most efficient way to manage delivery of your FedEx shipments. Shipping a gift We are happy to assist you with shipping our items as gifts. On the Order Review page during checkout, you may select the gift option and include a personalized note. If the order includes wine, the recipient must be 21 years of age or older to accept the delivery.

Shipping to multiple addresses Unfortunately, you cannot split one order to go to multiple addresses. Each address requires a unique order be placed. Extreme temperatures Total Wine & More may hold a wine shipment during extremely hot weather to protect the quality of items purchased. These occurrences are most likely during summer months in southwestern states. When we temporarily hold your shipment, we’ll notify you by email. so shoppers know new orders may be delayed. Receiving a shipment Upon delivery, our delivery partners will ask to see the receiver’s ID to ensure he or she is 21 or older. The receiver will also be required to sign for the order. If you are unable to be home, we will make two additional attempts to deliver your order, and then it will be held at the shipper’s distribution center. If you have questions about the status of your order or need to have it rerouted, please contact Customer Service toll-free at (855) 328-WINE(9463). Shipping options and rates Our goal is to process and ship orders the same business day when received before 3 p.m. local time.

Shipping orders placed after 3 p.m. local time will ship the following business day; those placed after 3 p.m. on Friday will ship the following Monday, regardless of delivery method. The available options for shipping are: Overnight, 2-Day Air and Ground. best wine luggageIn most cases we are shipping within the delivery state, which allows Ground shipping orders to deliver in one to two business days. new age wine canadaOvernight and 2-Day Air delivers Monday-Friday only. best wine that goes with chickenGround service includes delivery through Saturday. beer and wine blogThe shipping rate will be based on the weight of the contents and the service selected for shipment. font for wine bottle

The rate for each selection will be reflected in your shopping cart and will update as items in the cart are added or removed. Track your order You may track the status of your orders by logging into your account on our website and selecting "Online order history" or “In-store purchase history.” wine for sale online australiaOnce your order leaves our fulfillment center, we will email you tracking information. best wine list dcThis allows you to track your package as it travels to the delivery address. where can i buy one hope wineRemember, someone 21 years or older will need to sign for the package upon delivery.italian red wine best yearsWe currently ship to: CA, CO, DC, FL, GA, IA, IL, MA, MD, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, SC, TX, VA, WA.

Our website works best using Mozilla Firefox or Google Chrome. If you are experiencing issues placing your order, please call 434-977-3895. Recipient must be 21 or older and must sign to receive package. Deliveries available Monday-Friday with common carrier services.Due to restrictive regulations, we cannot accept orders for shipment to the following locations: Alabama, Alaska, Arkansas, Delaware, Hawaii, Illinois, Iowa, Kentucky, Maryland, Massachusetts, Mississippi, Montana, New Hampshire, New Mexico, North Dakota, Oklahoma, Rhode Island, South Dakota, Tennessee, Texas, Utah, Virginia We do not ship internationally. We offer free ground shipping on orders over $99 (pre-tax) in Manhattan and Brooklyn, and orders over $150 (pre-tax) elsewhere in New York State. For Wine Club orders, each month’s total purchase amount must exceed the above minimum amounts to qualify for free shipping. Lower Manhattan(Battery Park to 125th Street) Free Delivery On Orders Over $99 (pre-tax)

Astor offers free delivery from Battery Park to 125th Street (Mon. through Sat.) on orders that exceed $99Orders placed before 12 noon will generally be delivered the following business day, barring seasonal peaks in delivery volume and inclement weather. Orders placed on Sundays will be delivered as early as Tuesday, unless otherwise informed. receive a confirmation email once your order has been processed confirming your scheduled delivery date. Upper Manhattan(above 125th Street) Astor offers free delivery to Upper Manhattan on Wednesdays and Saturdays only on orders that Orders placed before 12 noon on Tuesday or Friday will generally be delivered the following day, barring seasonal peaks in delivery volume and inclement weather. You will receive a confirmation email once your order has been processed confirming your scheduled delivery date. Free Shipping On Orders Over $99 (pre-tax) Astor offers free delivery to Brooklyn on Tuesdays, Wednesdays, Thursdays, Fridays, and Saturdays only on orders that exceed $99 pre-tax.

Orders placed before 12 noon on Monday, Tuesday, Thursday, or Friday will generally be delivered the following day, barring seasonal peaks in delivery volume and inclement weather. You will receive a confirmation email once your order has been processed confirming your scheduled delivery date. Free Shipping On Orders Over $150 (pre-tax) Astor offers free delivery to Queens on Wednesdays and Saturdays only on orders that exceed $150 pre-tax. Orders placed before 12 noon on Tuesday or Friday will generally be delivered the following day, barring seasonal peaks in delivery volume and inclement weather. You will receive a confirmation email once your order has been processed confirming your scheduled delivery date. Free Shipping on Orders Over $150 (Pre-Tax) Astor offers free delivery to Roosevelt Island on Wednesdays and Saturdays only, for orders that exceed $150 pre-tax. Orders placed before 12:00 noon on Tuesday or Friday will generally be delivered the following day, barring seasonal peaks in delivery volume and inclement weather.

Once your order has been processed, you will receive an email confirming your scheduled delivery date. Free Ground Shipping On Orders Over $150 (pre-tax) Astor offers free shipping via UPS Ground throughout New York State on orders that exceed $150 pre-tax. For orders under $150, regular UPS rates apply. You will receive a confirmation email once your order has been processed confirming your scheduled shipment date, and then a subsequent email with your tracking number with which you may track your order. Please note: UPS orders do not ship out on Saturday or Sunday. During times of extreme heat or cold, we will gladly hold your purchases until we can ensure safer travel. If you opt to have your order shipped during such extreme weather, Astor cannot assume responsibility for the condition of your wines upon delivery. Orders are shipped via UPS or FedEx. We only offer Ground Delivery. Shipping costs will be calculated at checkout. You will receive a confirmation email once your order has been

processed confirming your scheduled shipment date, and then a subsequent email with your tracking number with which you may track your order. Please note: UPS and FedEx orders do not ship out on Saturday or Sunday. Defective merchandise may be returned for exchange of product(s) of equal value upon presentation of the following: sales receipt, original bottle (with wine to be evaluated) and cork. No cash, credit, or store credit can be issued. For Astor truck and messenger deliveries, if no one is available to receive the package when delivery is attempted, your order may be subject to a $20 charge for re-delivery. Orders must meet or exceed $125.00 before sales tax charges to qualify for free next-day P.M. delivery. If your order is less than $125.00, or if you would like same-day delivery, please call Astor Wines & Spirits at (212) 674-7500. For deliveries in Manhattan from Battery Park to 125th Street, you may now choose a three-hour window for your delivery between 3:00 p.m. and 9:00 p.m.

Orders placed by 4:00 p.m. can be delivered the next day, subject to the following restrictions:Orders placed by 4 p.m. on Saturday can be delivered as early as Monday, and orders placed by 4 p.m. on Sunday can be delivered as early as Tuesday. You must be at least 21 years of age to purchase and receive wine and spirits. All deliveries require the signature of an adult 21 years of age or older. Orders are usually available at our store at 399 Lafayette St. three hours after placing your order at the Will Call desk located to the left after entering the store. Orders placed online until 5 pm Monday through Saturday usually can be picked up by 8:30 pm the same day and orders placed after 5 pm are usually available at noon the following day. Orders placed until 2 pm on Sunday usually can be picked up by 5:30 pm the same day and orders placed after 2 pm usually will be available at noon on Monday. You can select a pick-up date up to six days in the future. Orders can only be picked up when the store is open, which is 9 am to 9 pm Monday through Saturday and noon to 6 pm on Sunday.

Please note your order completion is subject to us confirming we have the available inventory. We will contact you if we have any problems with your order. That’s why we ask for a phone number. You will receive an email once your order is processed and ready to be picked up. If your credit card is listed as “unverified” on the billing page, you will have to come into the store with your credit card and a government-issued form of identification to pick up your order. We will charge your card at that time. If your credit card is listed as “verified” you or someone else may pick up the order if you supply that person’s name on the shipping page. We require government-issued identification for the person picking up the order. For security, it is best to bring the credit card but this is not mandatory. You must be 21 or older to pick up an order and we will remind you of these rules when you place your order and in the emails. A small number of large and/or fragile bottles are only available for shipping to Manhattan, Brooklyn or Queens.